[Resolved] Bata India — replacement

CaptainSmoothi

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana, 122017

The “bata review team” got scared of just a small bata store manager. He called them up and made up his own story about replacement and embarrassed me in front of his colleagues. Now, just beacuse of his ego, my case of discoloration and breaking of sole of shoes is being rejected.
And all they have is a single mail to contact them.
Shame on bata as a company if they keep getting scared of some store manager.
Fyi you just lost 11 customers from my family.
Good luck getting scared in future till the company is left with 0 customers and then you wonder what’s the reason!

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Mar 20, 2019

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Bata India Customer Care's response We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Feb 16, 2019

Updated by CaptainSmoothi I’ve already sent 3 emails to the email id and no action has been taken till date, whether its regarding the replacement matter or whether action against the store manager. I’m provided with a new complaint number every time I send a new email and the old complaint number is marked as resolved even though the old problem still persists.
Don’t try to fool me or anyone.
I haven’t recieved a single call from your side regarding this matter even when I’m told that I’ll get a call when there’s an update to the matter.
Please don’t be scared of a petty and disrespecting store manager.