[Resolved]  Bata India — shoe got damaged after three months of delivery

Address:Thiruvananthapuram, Kerala, 695026

Unfortunately On 11/06/2018 I brought one pair of executive formal shoes from your out let at overbridge, opposite SMV school, Thampanoor, Thiruvananthapuram, Kerala..My name is Kishore and my billed phone number is +91-[protected]..At the time of delivery your sales outlet incharge promised me that they are responsible for a replaceable warranty of three months and a repair warranty of three months after wards.I just taken back my shoes after three months which was completely damaged in a very bad condition only because of manufacturing defect which can be seen clearly in this mail attachment.
Actually Iam using Bata product from past 7years only because of its lifetime, durability and reasonable price..This time Iam sad to say that your brand name is going downward because of this type o[censored]n professional business outlets that you are holding..The staffs working at your out let refuses the replacement of my shoes only because of 11 days after three months from the date of delivery. Not at all they rejected, they behaved very badly towards me and iam asking your kind attention for the replacement of my shoes as soon possible..
I know what will be the consequences if iam posting this on social medias..Kindly do the needful as soon possible and hope don’t let me take this issue in other angle..
+4 photos
Was this information helpful?
No (0)
Yes (0)
Oct 29, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Bata India Customer Care's response
Hi Kishore, We apologize for the inconvenience. We have forwarded the same to our concern department. Our team will get in touch with you soon.
Complaint comments 

Comments

Bata India — shoe got damaged after three months of delivery

1 Review
kishoretvm26 on Sep 25, 2018 Submit a Complaint
Unfortunately On 11/06/2018 I brought one pair of executive formal shoes from your out let at overbridge, opposite SMV school, Thampanoor, Thiruvananthapuram, Kerala..My name is Kishore and my billed phone number is +91-[protected]..At the time of delivery your sales outlet incharge promised me that they are responsible for a replaceable warranty of three months and a repair warranty of three months after wards.I just taken back my shoes after three months which was completely damaged in a very bad condition only because of manufacturing defect which can be seen clearly in this mail attachment.
Actually Iam using Bata product from past 7years only because of its lifetime, durability and reasonable price..This time Iam sad to say that your brand name is going downward because of this type o[censored]n professional business outlets that you are holding..The staffs working at your out let refuses the replacement of my shoes only because of 11 days after three months from the date of delivery. Not at all they rejected, they behaved very badly towards me and iam asking your kind attention for the replacement of my shoes as soon possible..
I know what will be the consequences if iam posting this on social medias..Kindly do the needful as soon possible and hope don’t let me take this issue in other angle..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information