[Resolved] Bata India — shoes quality and bad customer support

Zulfi.ahmed

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560032
Website:	Www.bataindia.com

I bought bata shoes a month ago and started wearing it after a month of purchase. My first use, shoe tore away. When complained to customer care they said it's not manufacturing defect and said they will stitch the shoes. Paying rs.2300 and not getting it replaced from a brand like bata is very bad experience. I would never recommend bata again. Having used bata for almost 20 years and this horrible experience was really patatic. Customer support response is really bad, i am still waiting for there response for the complaint i registered.

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Sep 2, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Jul 22, 2017

Updated by Zulfi.ahmed Haven't received reply yet from customer care. This is really pathetic and irritating for not being Promont.

Verified Support

Jul 24, 2017

Bata India Customer Care's response Hi Zulfi, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you with more information.

Verified Support

Jul 31, 2017

Bata India Customer Care's response Hi Zulfi, Our service team tried to reach you on the phone, but was unable to get through.