[Resolved]  Bata India — unethical behaviour

Address:Durg, Chhattisgarh, 0788
Website:bata

I had purchased sports shoes from bata on 3rd dec 2017of rs.900, as i was going on a 12 days trip, i told the shopowner that if it will not suit me, i will exchange it. He replied that yes bata has a policy of 15 days replacement. The shoes didnt suit on the very first day as toes has got scracted and irriated. So again i have to have to purchased another shoes worth 2000rs. Today on 16th december when i went to the shop to exchange the shop, the shopkeeper literally denied to exchange it. And morover he misbehaved with me so much. He was shouting on me. I didnt liked this behaviour. Is this a way to talk to the customer. I am highly disappointed. Never gonna visit your shop,
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Jan 18, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
Bata India Customer Care's response
Hi Tani, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
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