Bata India — women shoe

Address:

355 Nandankanan West. P.O. Dankuni Hooghly, Hooghly, West Bengal, 712311

I purchased a women shoe vide invoice no cm[protected] dated 01.03.2019 from your branch located at 124a bidhan sarani, kolkata, west bengal. The model is schroll massa210. But the strap of the shoe (Velco) has been torned up immediate after use and the same was reported to the respective shop on 18.4.19. The same was retained by the shop for repairing. After having information on 18.05.19 i took delivery the same on 21.05.19. But the same was torned up again immediately after use the shoe on today i. E., 22.05.19. Now what can i do now? Every time it will be torn up and will i go to your shop for repairing? I shall expect a advice from a reputed company like bata.