Batra Hospital — misbehaving with the patient by staff members

Address:

New Delhi, Delhi

One week back my grandmother was admitted in batra hospital and was very critical and was in icu of 5th floor old building. After one week of medication we didn't notice any changes in her health so we discharged her and brung back home. Then we came to the the fact that she was very badly treated in icu by their staff members and it was disappointed and blood boiling to know.
If i'll not get any serious response in 24 hours i'll go to the higher authorities.