Batra Motors Guwahati — Renewal of insurance

Address:Kamrup Metropolitan, Assam, 781021
Website:Tata Motors Ltd

I have been receiving sms reminders and calls from/ on behalf of Tata Motors head office mumbai from call centres on mob to renew my car insurance which will be due next month but without any detals. I had asked for the required renewal amount details etc and there is no response till date.

As I had done my earlier renewal car insurance with Batra Motors Guwahati I had tried to contact them on their contact no's but was not able to so for around 2 weeks, Finally I got in touch with them and they expressed their inability to help me out regarding my car insurance renewal and have suggested that I do it with someone else or online.

This kind of service is very pathetic and is not expected from a Tata dealer. Kindly suggest how to renew my car insurance which is with Tata Motors.
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    Guwahati
    Assam
    India
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