ACT Fibernet — services are not activated and no response

sriganesh eservices

from Chennai, Tamil Nadu

Address:	Nellore, Andhra Pradesh, 524001
Website:	b2b.beam.co.in/index.aspx

Last month i have paid money for railway ticket booking service & money transfer service to beam for my shop "sriganesheservices". Before paying money beam team member vikash kumar who coordinated with me, said within 3days money transfer service will be activate and within 5days railway ticket booking service will be activated. Till date both services are not activate and no response from beam. Vikash kumar not picking calls also later i messaged him i will proceed legally, then he called back and told will be done one day but... Its one month to go till now no activation and no response. Its leading me that beam is the not correct service provider and feeling getting they cheating

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Beam Money customer support has been notified about the posted complaint.

Aug 07, 2017

Updated by sriganesh eservices Till now services are not activated more than month crossed. Request to return back my money . It seeks Beam money Pvt Ltd is fake company...?????

Sep 20, 2017

Updated by sriganesh eservices Three months completed . I have paid money to Beam Money PVT LTD for the service railway ticket booking. Till now they not activated service or not returned money. I raised consumer complaint but not action on them. More over complaint closed.

Sep 20, 2017

Updated by sriganesh eservices If this forum unable to solve my problem. Then i will approach police case

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Comments

Beam Brand Care

from Delhi, Delhi

We appreciate your taking time to point issues/inconvenience faced by you. We would like to understand and resolve the same. Please share your name, Mobile No and Email ID so that we may contact you.

sriganesh eservices's [Complaint's author] reply, Aug 7, 2017

Clearly i mentioned shop name again you asking name no and email. ok please find Name: Nagalakshmi, mobile no: 9959799544; email Id : sriganesheservices@gmail.com.

Beam Brand Care

from Delhi, Delhi

Dear Sir,

We would like to inform you that your issue has been resolved. if you face any problem so contact us .

Whats-app Number - [protected]
Direct Number[protected]
Missed Call Number[protected]
E- mail Id - customer.[protected]@beam.co.in

Beam Brand Care

from Delhi, Delhi

Dear Sir,

Our team has tried a lot to contact you (Phone, Email and WhatsApp). But we have not received any response from your side.
All contact details has been shared with you by email. In case of any issue you can contact us.

Thanks

mayurchokte's reply, Feb 3, 2018

Con. No. 9975509648
email : Phukatshubham@gmail.com

mayurchokte

from Pune, Maharashtra

I recharged my jio number via upi payments system to address but recharge was unsuccessful. But the amount of ₹498 was deducted from my sbi bank account!
Plz refund my money plz🙏

Beam Brand Care's reply, Feb 6, 2018

We appreciate your taking time to point issues/inconvenience faced by you. We would like to understand and resolve the same. Please share your name, Mobile No and Email ID so that we may contact you.