[Resolved] ACT Fibernet — act broadband connection not responding from past one month and no internet but bill generations happening | |||
Dear team, Please help me in solving the internet issue of act in karnataka bangalore, Act customer service is not providing any help from past 20 days just fed up of calling them and they would also generate the bill for the same month, what for should i pay the bill, i have also mailed to the nodel officer but still there is no responce. Account number : :[protected] User id : 10659852 Please help me with this issue is this the way to respond a customer its just disgusting provider. Was this information helpful? | |||
Jul 26, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 24, 2019 ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.
Verified Support Jun 25, 2019 ACT Fibernet Customer Care's response Dear Djrahulhemanth, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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Is this the way to look after the issue?
Hope you have an escalation matrix on the same,
Share us the escaltion matrix and keep this on priority hope you understand what issues are faced due to this.
I need a timeline for the action what your team will take just tellng we are working is as easy as connecting to wifi .
Work is required