[Resolved] ACT Fibernet — act fibernet shows more usage than actuals | |||
I am surprised that there are already complains against act. I calculated that there are only 2 mobiles, and the total hours of youtube usage for regular hindi serials (Which means hardly they will be 720p which is about 0.9 gb per hour. And today the hours as per youtube accounts of my family members (2 of them) is 23 hours. And believe me act fiber net is showing 35 gb o[censored]sage. So far with airtel i never had this concern of over usage of data. But i guess having flexibytes feature where we have to purchase gbs beyond 400 gb, is what is making a good business for act fibernet. Really taken by a shock that a corporate with customers in so many cities is resorting to this cheap technique. And i don't think i would like to continue with such a provider in whom i lost trust. This is not ethical by any means. I think i am going to fight to cancel my account and give me back my advance that i paid for 12 months. Was this information helpful? | |||
Jun 17, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support May 17, 2019 ACT Fibernet Customer Care's response Dear Customer, We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you. Regards, ACT Fibernet | |||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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