Beam Telecom / Act — act shifting no action

 
1 Review
RR Nagar, Bangalore South, Karnataka, India
 ShriAct on Feb 27, 2020
Hi iam a act fibernet user staying in rr nagar bangalore, i had raised a shifting request on 19th of feb 2020. I got a call on 20th feb 2020 asking for my new home location and the technician told that he will be there in 5mins. The ticket was expected to be closed by 26th feb 2020 and its 27th feb 2020 today, still no communication, no change in status. Daily iam calling the customer care they are telling that the ticket will be closed in 24hrs with high priority but no one reverts back. And my new home is just 2kms away from my old house. Please either give me a refund or try to resolve the ticket by the end of day.

Complaint Status


[Feb 27, 2020] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified Support
Beam Telecom / ACT Customer Care's response, Feb 27, 2020
Hi Shri,

We regret the inconvenience caused. Please share your contact number. We will look into this for you.
Updated by ShriAct, Feb 28, 2020
I have message you my phone number
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    Beam Telecom / Act - act shifting no action