[Resolved]  ACT Fibernet — assured offer not fulfilled

Act bangalore has offered to increase the bandwidth and datalimit of my current plan if i pay 6 month bill in advance. I made the payment and plan was not changed. I made many calls to customer care and they assured plan will change. After many months, plan is not yet changed. I need plan upgrade and compensation for the missed bandwidth and datalimit from october 2019
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Apr 29, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2020
ACT Fibernet Customer Care's response
Hi Nikhil,

This is not the experience we want you to have. Please share your contact number and city name here below. We will get in touch with you.

Regards,
Team ACT
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