Beam Telecom / ACT Customer Care
Atria Convergence Technologies Pvt. Ltd.
Customer satisfaction rating: 49%
Submit a Complaint
2271
COMPLAINTS

Beam Telecom / ACT Customer Care

Atria Convergence Technologies Pvt. Ltd.

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Address
New Door 49, Velachery Main Road, Pallikaranai
Chennai
Chennai District
Tamil Nadu
India - 600000

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
144
down
86

Phone:
Phone:
up
115
down
86
+91 80 4284 0000  [Customer Care]
up
51
down
81

Customer satisfaction rating
49%
Complaints
2271
Pending
596
Resolved
966
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Beam Telecom / ACT related photos (223)

Beam Telecom / ACT Complaints & Reviews

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Beam Telecom / Act — act fiber team is not at all responding after amount has been paid

 somapuli on Apr 3, 2020
I have opted for a new connection and I have paid for 6 months package of Rs.3245, he(sales executive-Pavan) said, installation...
Complaint comments  Read comments Complaint category Internet Services

Beam Telecom / Act — new connection request from act corp fibernet broadband

 Sandy2008 on Apr 3, 2020
I have paid Rs. 2018 through ACT fibernet application on 21st Mar 2020 @ 1.22 PM online. I received acknowledge mail added...
Complaint comments  Read comments Complaint category Broadband

Beam Telecom / Act — refund for the disconnection

 anshul seth on Apr 2, 2020
On feb 2nd i had taken the act connection and i paid for 6 months in advance. After that i have to shift my place and asked...
Complaint comments  Read comments Complaint category Broadband

Beam Telecom / Act — connectivity challenges and extremely poor customer service

 Balakrishnan Sreenivasan on Apr 2, 2020
Hello,

I initiated reconnection of my act connection (Account number[protected] this tuesday (17th march)...
Complaint comments  Read comments Complaint category Internet Services

Beam Telecom / Act — unable to login and there is also data scam

 Syeda Saniya Fatima on Apr 1, 2020
Hi my user id is[protected] i am unable to log in thru act fibernet app it's saying invalid user id and also i have a complaint...
Complaint comments  Read comments [1]Complaint category Telecommunications

Beam Telecom / Act — act fibernet new installation and unprofessional customer service and false commitment

 Parvati Sonapatti on Mar 31, 2020
Hi, i am new customer of act fibernet where i was promised with false commitment for sooner installation in this lockdown...
Complaint comments  Read comments [1]Complaint category Broadband

Beam Telecom / Act — scam, improper mentioning of fair usage policy (fup)

 pspv on Mar 31, 2020
Date - 30/3/2020
user-id[protected]
PH no - [protected]
Dear sir,
I am a customer of ACT...
Complaint comments  Read comments Complaint category Broadband

Beam Telecom / Act — network connection not given

 neerubai on Mar 30, 2020
I paid the money for act fiber net connection for 6 months through online. I have been told that the connection is going to...
Complaint comments  Read comments Complaint category House, Apartment Rental

Beam Telecom / Act — act fibernet not refunding my money

 Siddarth G on Mar 30, 2020
I registered for Act connection online within 1 hour their sales agent came and collected money for 6 months plan around 5400₹...
Complaint comments  Read comments Complaint category Internet Services

Beam Telecom / Act — no connection and no refund of amount.

 Rishith Poloju on Mar 29, 2020
I have paid the connection amount of 7498 for a new act fibernet connection in bangalore. They are not creating the account...
Complaint comments  Read comments Complaint category Telecommunications

Beam Telecom / Act — repeated telephone calls for re-initiation of wifi after specifically asking to not call

 corona_virus on Mar 28, 2020
Hi, i was previously a customer of act internet in bangalore but have discontinued the service.
I have repeatedly...
Complaint comments  Read comments Complaint category Broadband

ACT Fibernet — pathetic!

 Aneesh Ashok on Mar 28, 2020
Hello team,

It is disappointing that the whole country is in a lockdown and act is making our life difficult....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Act — legal action against act

 Sumdas on Mar 28, 2020
Act took 6 months in advance and from the first day i am without internet for more than 7 days which is impacting my job....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Beam Telecom / Act — refund not processed yet

 Rajeshchitrapu on Mar 28, 2020
Have taken the act new connection for 1 year on march 8th 2020. Customer executive promised that the internet would be installed...
Complaint comments  Read comments Complaint category Internet Services

Beam Telecom / Act — internet cable cut

 Vijay_viji on Mar 26, 2020
Hi,

My internet cable was cut on 22/03/2020(don't know who did it) & i raised a query on 23/03/2020...
Complaint comments  Read comments Complaint category Broadband

Beam Telecom / Act — no internet connection from last 5 days

 Dengle pavan on Mar 26, 2020
Hi,

My user id[protected]

My wifi Internet connection is lost from last 5 days.. I have...
Complaint comments  Read comments [1]Complaint category Broadband

Act Fiber Net — broadband

 Varun trivedi on Mar 26, 2020
I have the worst experience with act team please before u take the connection think twice rest is your choice... I have requested...
Complaint comments  Read comments Complaint category Internet Services

Beam Telecom / Act — broadband connection issue payment 3714

 albienaveenkumar on Mar 26, 2020
Hi team,

I made an order for broadband installation on 19th march 2020. But i haven't received the connection...
Complaint comments  Read comments Complaint category Broadband

Beam Telecom / Act — delay and cheating in installation

 Vamsi Kanduri on Mar 26, 2020
Hello,
This is vamsi krishna.
I'm done with the booking and payment for act fiber net.
This is the....
Complaint comments  Read comments [1]Complaint category Broadband

ACT Fibernet — internet not working no:sr10237534308762

 Abhishek260490 on Mar 25, 2020
Hi,
I have raise below ticket and don't see any response from act either over mail or phone.
None of them...
Complaint comments  Read comments Complaint category Broadband

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