Beam Telecom / Act — broadband connection issue payment 3714

 
1 Review
India
 albienaveenkumar on Mar 26, 2020
Hi team,

I made an order for broadband installation on 19th march 2020. But i haven't received the connection yet. I tried to contact the agent but he is not answering the call and i tried to contact his team lead prem t. Nagar branch and he is not helpful as well. He is not giving important to consumer. What i request is to provide a connect at the earliest.

Complaint Status


[Mar 26, 2020] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified Support
Beam Telecom / ACT Customer Care's response, Mar 27, 2020
Dear Customer,

We regret the inconvenience caused. Please share your Account ID or Ticket no for us to investigate the issue.

Thank you,
Team ACT Fibernet
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    Customer satisfaction rating
    49%
    Complaints
    2263
    Pending
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    Resolved
    965
    phone
    +91 80 6638 9385
    +91 40 6627 2727
    +91 80 4284 0000 [Customer Care]
    location
    New Door 49, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu, India - 600000
    Beam Telecom / Act - broadband connection issue payment 3714