[Resolved]  ACT Fibernet — delay in installation of broadband connection cost code :[protected]

Address:#113 3rd cross chamundinagar BSK 3rd stage bangalore, 560085

Hi team

I am prashant bhat from chamundinagar (Bsk 3rd stage) bangalore.

I applied for an act broadbandnew connection. At the time of subscription i have been assured by your sales team that installation and activation will be done within 48 hours. Based on the assurance i opted for work from home.

I would like to bring it to your notice that even after week time team has not given me the connection and i am getting a assurance from customer care that it will be done shortly (Getting same response from past few days). The sales guy who gave me assurance is not picking my call from past 3 days.

Need your kind intervention to get the new connection so that i can support my office activities from home so that i can keep my family safe from corona infection.

My new connection details attached[protected]

Contact : [protected]

Thanks & regards

Prashant bhat
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Apr 30, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2020
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
Complaint comments 

Comments

Could to please give me some commitment by when the above mentioned issue will be get addressed.

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