[Resolved] ACT Fibernet — disconnecting account: act is non-responsive

Nayantara Kochhar

from Bengaluru, Karnataka

Address:	560005
Website:	www.actcorp.in

I have been speaking to ACT customer care and have informed them multiple times that we wish to terminate our connection since we have received poor service (also can be verified by our complaint logs and executives who have visited the location).

Account number is[protected].

It is next to impossible to ever manage to speak to any customer care executive on their helpline numbers.

We will not be giving any further notice to ACT. Have a good time getting me to pay any outstanding amount!

Was this information helpful?

No (0)

Yes (0)

Jul 27, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

ACT Fibernet Customer Care's response Hi Nayantara Kochhar,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet

Verified Support

Jun 26, 2018

ACT Fibernet Customer Care's response Hi Nayantara Kochhar,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, SMS TC HELP to[protected] from your registered number and we will be at your assistance.

Regards,
ACT Fibernet