[Resolved] ACT Fibernet — act broadband - bangalore

[email protected]

from Bengaluru, Karnataka

Address:

560084

I have paid for a new installation on 3/6/2019.. And I was told I will get a connection the next day, till today nobody has called or visited the residence for connection, I am in urgent need of the connection, and I was given wrong information that I will get the connection the very next day... If this is the case, kindly give me a compensation and return back my money. person Venkat subbiah([protected]) has taken the payment.Please react to this message on urgent basis as I will atleast get a connection from other broadbands.

Worst service, nobody is responding from past 1and an half week, I have mailed the nodal office and act support and nobody is even responding

Name : Fredrick murray
Registered number - [protected]
A/c no :[protected]

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Jul 15, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.

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Comments

Lavanya Harish

from Hyderabad, Telangana

I raised a request to downgrade my plan, it is 1 month and they have forced me to pay the same ampunt this month. Unable to connect with Customer care services. Bad service.!!. They have closed the request even without resolving it. There are 2 numbers for customer service and I have not been Able to reach them for last 2 days.

Indira Gangadhara

from Hyderabad, Telangana

I hv paid for new connection on 28.5.2019 and they assured that connection will be given in 3 days. Although 10 days over they have not installed the connection. There was no response from the to our numerous calls we are not interested in their service. I request you to help us get our money refund.

R. Indira
[protected]