[Resolved]  ACT Fibernet — Fraud & stealing customer money

Address:560068

Ref no: [protected]

I have raised a ticket to disconnect connection. But now i got a mail saying if plan is monthly i will not get my amount refunded. What is this? Are you guys stealing money from me??? This is plain cheating and fraud.

I have hardly used 5 days this month. I have disconnected connection because your team is incapable of providing the service. I want remaining monthly plan bill i have paid asap.
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Jun 23, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
ACT Fibernet Customer Care's response
Hi Devaraj,

We are very sorry to hear about your experience and assure you that this will be looked at on priority.

Regards,
ACT Fibernet
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