[Resolved]  ACT Fibernet — frequent disconnection and unacceptable customer support

Address:

560046

Hi,

Clearly there should be action taken against act fibernet. This is my 5th month in the new location at benson town and this is my 6th disconnection. I've subscribed for a 6 months payment and now i have to try and chase people to support. If you can't provide service then you should shut shop. Why do you provide a customer support number which one can never reach. One has to wait on for 12 mins before the call gets disconnected. This is not a one time affair, this is frustrating.

You have taken the money to provide internet connection and you should have the minimum courtesy to inform your customer in the event of a failure. You lack professionalism.

Looks like legal action is the only language act would seem to understand.

Regards
Anesh