[Resolved]  ACT Fibernet — frequent issues in internet connectivity

Twice/thrice in every month there will be issue regarding internet connection and customer people will say that there has been wire cut issue due to local cable guy cutting the cables or tree fall or due to rains etc etc.. Worst service provided by your team. Every time they need 48 to 72 hours to fix the issue. There is no option to get the refund of money if we wish to discontinue your services after payment
Was this information helpful?
No (0)
Yes (0)
Nov 15, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
ACT Fibernet Customer Care's response
Hi Mounika Togaru,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet
Oct 12, 2018
Updated by mounika Togaru
Hyderabad
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information