[Resolved] ACT Fibernet — Internet connection issue | |||||
I was using ACT for past 7 months. After the recent vardha cyclone their restoration work was very poor. I made close to 100 calls and sent constant emails. Every time they asked for 4 days but never made any effort to restore it. Finally after close to 50 days of no internet I called them and said please restore the connection on the deadline you have given or I have no other option but to surrender the connection. ACT without making any efforts to restore simply disconnected my connection. I'm deeply saddened by their approach and feel cheated by ACT for making false promises and making me wait for 50 days. I know my request you to look into this issue and get me fair compensation for all the troubles I have suffered because of them. My customer ID is: 11818441 Thank you Narasimhan Ramanujam Was this information helpful? | |||||
Mar 3, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 ACT Fibernet Customer Care's response Dear Customer, Sorry for an unpleasant experience. We will look into the issue and get back to you with an update. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
View all ACT Fibernet contact information
My Last Invoice Amount: 430
They told me to pay full month amount 776
Why i have to pay this if my connection was disconnect on 19th JAN 2017
Please don't buy the connection from ACT They are simply fraud group...
ACCOUNT NO :[protected]
User Name : 11249977
We will look into your issue and get in touch with you.
Regards,
ACT Fibernet
The above mentioned grievance has been resolved. For further queries SMS TC HELP to 99459 99459 from your registered no.
Regards,
ACT Fibernet