Beam Telecom / Act — internet connectivity issue — no proper response

 
1 Review
 sagar bv on Oct 1, 2018
I had given the complaint on sep 25th regarding connectivity issue. They verified that there is a fiber cut issue in my area and there is no response from then. It's been one week since i complined and whenever i call they say that it will be resolved in 24hrs. No managers will respond on the issue. Worst service from act. I will close the my account if it's not going to be resolved within 24 hrs.

Complaint Status


[Oct 01, 2018] Beam Telecom / ACT customer support has been notified about the posted complaint.
Updated by sagar bv, Oct 01, 2018
My customer id: vidyasagar.bombothula@gmail.com
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    Customer satisfaction rating
    45%
    Complaints
    1623
    Pending
    530
    Resolved
    595
    phone
    +91 80 6638 9385
    +91 40 6627 2727
    +91 80 4284 0000 [Customer Care]
    location
    New Door 49, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu, India - 600000
    Beam Telecom / Act - internet connectivity issue — no proper response