ACT Fibernet — internet not working and no response for a week

Vishwas Jayarama

from Bengaluru, Karnataka

Address:

560050

It’s been a week since a ticket was raised for no internet connectivity (Region -Srinagar, Bangalore South; Ticket ref - SR[protected]. There is no proper response on when it will be resolved. The customer care is never reachable and always busy!

I have suffered in my work life due to this. There was an emergency and I had to do a work from home for a week as I was advised not to travel. This issue has resulted in me not fulfilling my work responsibilities leading to productivity loss.

I wish to take a legal procedure against the company.

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customer support has been notified about the posted complaint.