[Resolved]  ACT Fibernet — internet not working and refund required

Address:New Delhi, Delhi, 110019
Website:www.actcorp.in

My internet goes down every month for over 4-5 days with no resolution. I have been facing this problem repeatedly. If my internet goes down one more day i need a full refund of my payment. And for the days it didn't not work in the past i need two months extra. My id is[protected].

Inspire of repeatedly calling the company my net issues don't get resolved within 48hours. I call at least 4-5 a day to register my complaint.

Such a service provider is not fit for the consumer.
I would suggest everyone to not choose act fibernet
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Aug 2, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
ACT Fibernet Customer Care's response
Hi,
This is not the experience we want you to have. Please share your contact number and city name here below. We
will get in touch with you.
Regards.
ACT Fibernet
Jul 03, 2018
Updated by Akashgoel0110
New Delhi.
[protected]

Inspite of being assured of getting the internet working today the internet is still down.

I need a full refund of my payment by tomorrow. You can take the router with you as soon as you pay me the money. I no longer need your services
Complaint comments 

Comments

New Delhi.
[protected]

Inspite of being assured of getting the internet working today the internet is still down.

I need a full refund of my payment by tomorrow. You can take the router with you as soon as you pay me the money. I no longer need your services

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    +91 72 8899 9999
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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