[Resolved] ACT Fibernet — new connection not working | |||
I have got my new act connection in coimbatore on 3-june 2018. I have opted for 6 months and paid my full cash. Connection itself took 3 days to setup and after that i have problem with my connection. I have contacted the customer care every time they say same answer your queries your complaint will be resolved today. I have logged the complaint on 7-june-2018. Still 3 days past, no proper response. Even i went to act office in coimbatore and they gave me engineer number but he never picks my call. I have really feed up with their service. Very very poor response and service. Mobile number: [protected] Name: kulandhaivelan Account number:[protected] Ticket no: [protected] Was this information helpful? | |||
Jul 25, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 ACT Fibernet Customer Care's response Hi This is not the experience we want you to have. We have put this on priority with our team Regards, ACT Fibernet Verified Support Jun 20, 2018 ACT Fibernet Customer Care's response Dear Valued Customer, We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance you can contact us on [protected] & helpdesk.[protected]@actcorp.in Regards, ACT Fibernet | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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I want to disconnect my connection because we moved to other state .So Please disconnect ASAP.
We're sad to see you go. Hope you had a pleasant experience. We look forward to serve you again. Our team will soon get in touch with you for the next steps.
Regards,
ACT Fibernet
We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [email protected].
Regards,
ACT Fibernet