[Resolved]  ACT Fibernet — new installation issue

Address:Hyderabad, Telangana, 500018

I have paid the amount for six months i. E3680, i had been promised that it will be done in 48 hrs. By today it completed 10 days and the service person who made false promise is not picking up the call. I have been following up with customer care, which is useless and the will ask for 24 hrs time, in which they won't do nothing. I have asked for refund and didn't any status regarding that.
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Dec 29, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Nov 15, 2019
Updated by Nulu Sudheer
Welcome to ACT Fibernet. We have received your request for new connection. Ref No-RCPI[protected] Amt Paid -Rs 3684.00 Our team will get in touch with you shortly.

This is my transaction details
Verified Support
Nov 16, 2019
ACT Fibernet Customer Care's response
This is not the experience we want you to have. Please share your contact number and city name here below. We will get in touch with you.
Complaint comments 

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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code

=> submit

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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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