[Resolved] ACT Fibernet — internet not working from last 1 week

Utpal P

Address:	Sikh Board, Bengaluru
Website:	www.actcorp.in

It's been more than a week since i am not able to use the internet. Everyday i am raising complain and they are simply closing the ticket without even fixing the issue. I am working from home and just because this internet issue not able to work properly. They even promised 300 mbps speed but whenever the internet is working for 1-2 hours that time its giving only 50-80 mbps speed only. They have charged me in advance and this is cheating and mental harassment for me.

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May 10, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2020

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this, however, it would take a bit longer for the resolution considering the present scenario.

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Comments

Shruthi A.B

We are unable to reach any customer support regarding this nonsense they were asking us to call back on the month end but no buddy will be responding our call frm past 5 days same in last month also... preplanned business

sheethal babu panakanti

from Hyderabad, Telangana

I have not taken any membership of zee5 ott platform from actfibernet but bill due is showing under zee5 and when iam trying to contact them no response from them and there is no option from them to cancel or to address the complaint