[Resolved] ACT Fibernet — no internet after paying money.

alpharomeoindia

from Channapatna, Karnataka

Address:

560037

Hi,

I stay near doddanekundi, bangalore. I have opted for act 650/- subscription and have paid 1300/- including the installation charges.
The company has taken all our details but it has been 2 weeks and they are not providing internet to us. They did not install any device and customer care and [protected] person is asking for extra money. Also, this person [protected] who came to our apartment and took all the details is now disconnecting our calls.
Please help us get our money back or get the internet connection live.
Act numbers: [protected]/[protected] (These people are ignoring use).

Please blacklist them from providing service as they do not have decency.

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Jan 13, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet