ACT Fibernet — no internet connection act fibernet worst customer service

Address:

Chennai, Tamil Nadu, 600053

Yesterday i had power outage in my house for 2 hours. And when the power arrived i was able to see the internet light red in color which ment there was no internet supply. I called the customer care team by 5 30pm and informed them. The guy said that the problem seems to be with the junction box and said he have raised a complaint regarding this issue. He also promised me that the issue will be resolved within 24hours. Then today noon i again made a call, since i work from home. A lady said that she has changed the priority level. They will visit asap. But still no one arrived.. This is the worst service.. I need to cancel it