ACT Fibernet — no internet connection from last 5 days

Address:Hyderabad, Telangana

Hi,

My user id[protected]

My wifi Internet connection is lost from last 5 days.. I have been trying to call customer care but i am not able to reach as numbers are not reachable. I mailed to nodal officer but no reply.

I have my office work to be done but as Internet connection is lost i am not able to do so. No support from customer care.

I request u to please solve this issue as soon as possible as my office work is pending.
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I had made my payment of INR 4400/- for the initial internet connection and a pack of 3 months. After payment i have not received any email and also no one has come for installation. Now when I am trying to reach them no one is responding to the call. I have requested for refund but no response
Poonam Gundala's reply, Mar 19, 2020
How will i know The status of my complaint which i have submitted
ACT Fibernet Customer Care's response, Mar 29, 2020
Verified Support
Hi Poonam,

We do realize how displeasing delays are. Due to the current situation, kindly allow us some time to get back to you with an update on the installation.

Regards,
ACT Fibernet

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