Beam Telecom / Act — no internet from act fibernet pathetic services

 
1 Review
Sri Mytri Villas, Kistareddypet, Patancheru, India
 GeethaGiridhar2009 on Apr 25, 2019
Hi, i'm facing huge issues with the act fibernet team and with their lack of customer centric approach. The internet was not there for 2 full weeks and yet there is no support from them and without resolving the case, they are closing the case.

My case refs are: sr[protected]/ sr[protected]/ sr[protected]. I have escalated the same to their nodal office and have been calling them repeatedly to get this issue fixed and yet no respite with the only resolution being an abrupt closure of the call

Regards
Geetha giridhar

Complaint Status


[Apr 25, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified Support
Beam Telecom / ACT Customer Care's response, Apr 25, 2019
Dear Customer,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet
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    44%
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    phone
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    +91 40 6627 2727
    +91 80 4284 0000 [Customer Care]
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    Beam Telecom / Act - no internet from act fibernet pathetic services