[Resolved] ACT Fibernet — no refund of amount, failing towards installation

Manikumar Kompelli

Address:

Hyderabad, Telangana, 500028

I had opted for Act Beam fibernet broadband, for which the total amount towards installation charges and for broadboad in the month of March. They failed to provide broadband connection and told that they were unable to provide internet connection and will refund back money to me. After lot of calls and mails my amount didnt get refunded till now. I would request you take action against this. Attaching the mails regarding the same

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Jul 19, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

ACT Fibernet Customer Care's response Dear Manikumar,

This is not the experience we want you to have. We have put this on priority with our team.

Reagrds
ACT Fibernet Team

Jun 20, 2019

Updated by Manikumar Kompelli yeah, ok i will wait for 24 hours, however your reply would be that only right.

waited for more than 2 months by hearing that .(give us time for 24 hours but no resolving of this issue)