[Resolved] Beam Telecom / Act — no resolution despite multiple mails/calls
Hyderabad, Hyderabad, Hyderabad District, Andhra Pradesh, India
Aaaastha Trikha on Jun 12, 2019
We had a terrible experience when we shifted to a new location. It has been 10 days we are chasing the team for updates. ACT has a bunch o[censored]nprofessionals who are not even curteous towards customers. Executives dont pick up the calls and never respond to messages, even the nodal officer is a mere puppet. The executives have time to close the unresolved request but cannot help the customers. We have lost complete trust in your services. Dear Customer, Ticket no SR[protected]
Complaint marked as Resolved Jul 23, 2019
[Jun 13, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified SupportBeam Telecom / ACT Customer Care's response, Jun 18, 2019
We regret the inconvenience caused. Please be assured that our team is looking into this.
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