[Resolved]  ACT Fibernet — not refunding money for applied new connection on 8th sept 2019

Address:Indian Express Building, No.1, 2nd Floor, Queen's Road, Bangalore, Karnataka, India[2], Bangalore, Karnataka, 560060

I applied new act broadband connection on 8th september 2019. I took plane of 685 and paid for 3 month by online of amount 2923.00 rupees.
I called multiple times to act customer care. They assure me to within 24hrs give connection, but still i am waiting. Because of this i don't want this connection and want refund back my money.
A/c[protected]
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Oct 16, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2019
ACT Fibernet Customer Care's response
Dear Rakeshmani,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

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=> submit

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