[Resolved] ACT Fibernet — Ownership change in my account

mohanreddym

from Bengaluru, Karnataka

Address:	560016
Website:	www.actcorp.in/customer-care/bengaluru

I am using act broadband connection and write now connection with my wife name and i requested to change wife name to my name

For that i called to customer care and they told me that it will charge 600 rs/- and taking 7 working days to reflect the changes so it's basically new connection only.

This is very bad service for existing customers.

Regards,
Mohan

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May 24, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2017

ACT Fibernet Customer Care's response Dear Valued Customer,

Please share your contact or account number along with your city and we will get in touch with you.

Regards,
ACT Fibernet

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Comments

Kittu Foru

Same issue ... can you resolve my issue my ac number[protected]

Kittu Foru's reply, Aug 19, 2020

Due to covid ... branches are not open so i am unable to change my name

soundharyasri

hello Im also wanted to change my account user name user mobile number is [protected]

rahimray77

i requested to change ownership name, 8days over and daily am followup with customercare but they are talking rude not resolved my issue till now, everyday they are saying give us for 24hour, our technician will contact you or update the the ticket, very unhappy with their services.

Please take serious action on this request.

ticket number : #SR[protected]
ticket expected resolution time is 04/09/2021 15:13:24

Note : this is very bad service in my area (Hyderabad).

Gatraders

May 14, 2021

Sir, change owner ship name, only no address, new owner name G A TRADERS