[Resolved]  ACT Fibernet — please cancel my connection against account no:[protected]

Address:

SHUBHODAYA COLONY CHANDANAGAR, Hyderabad, Andhra Pradesh, 500050

I requested for disconnection many times and asked for the money back offer they offered (15 days money back) on the 6th day o[censored]sage of internet. I was informed that they would be sending the guy responsible. As they didnt send me one i again put up the complaint after a week. Was again informed that i would be getting the check in 15 days and will disconnect the internet service. But still now i havent got any response nor the internet is disconnected. I am using another connection, and hence this act broadband is not required at all. Now whenever i call the customer care, its busy all the time. Lol first time im finding customer care lines are busy this much. Must be they are receiving so many complaints.
Whatever, i want the internet to be disconnected and refund back the installation fee as i am not at all happy with the services.
Plz dont call me back again saying me to upgrade the plan cos i dont think it worths.