Beetel Mobile — Pathetic Product Beetel M71

Address:

Hyderabad, Andhra Pradesh

I have bought Beetel M71 on 9-8-2014 vide bill no 7054, Cell Point In Hyderabad. From that day, my problems have started. The dial tone was not working. So when I called up there bangalore office, they asked me to take it to Service center in Secunderabad -Anurag Marketing Associates. They took the handset and called after a week saying that the same as to be sent to bangalore for repair. They were not able to repair in Hyderabad (surprising). After a month, they returned the phone. I took the same back home and when connected the dial tone was working. I thought my problem is resolved. For three to four days I did not get any call on my number. It was surprising. So I went back and checked. This time the ringtone is not working. I have been receiving calls but I there is not ringtone. I again took the handset to the same service center on[protected]. Today, it is[protected]. Even after 15 days, there is no response from the service center. The same old response, product sent to Bangalore and no clue of when the same will be delivered back. Since the day I purchased my phone, the phone is at service center more time than at my home and this pathetic people claim that they are best in this industry. Horrendous experience!!! Ajith Akula [protected] Job Card NO: 244(I/W) dated 8-1-2015