Berger Paints — Painted area break down

Dear Berger team,

This is for ur urgent attention.

My house painting works now going on using your product since 2 months. But unfortunately some painted area now break down/fell down due to unknown issues. Field painting supervisor telling that they don't know what is the reason behind this and also suggest to contact company (They are very experienced painters and also professionals). This issues noted after some days (after 15 days of painting works completed) and also not limited to one area. So I kindly request you to send your concerned authorized team to my house to check and rectify this issue urgently. It is better to send your team with in two days because the painters leave site on coming Thursday (16/9/2021).

Site Location and other contact details are as follows,
Engineer name : Mr. Rashid PK (Mobile no: +91 [protected], [protected])
Cheerath (House)
Kuniyil, Kizhuparamba (PO)
Areacode (Via)
Malappuram (District)
Kerala - 673639
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Berger Paints customer support has been notified about the posted complaint.
Sep 14, 2021
Updated by Irshad P Kakkuzhikunnath
Please send team to find out reason behind this

Verified Support
Sep 14, 2021
Berger Paints Customer Care's response
Dear Valued Customer,

Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

You can directly write to us at [protected]@bergerindia.com.

We look forward to hearing from you and address your complaint.

Kind Regards,

Consumer Relations Team
Berger Paints India Ltd.
Sep 15, 2021
Updated by Irshad P Kakkuzhikunnath
Eng. Rashid P.K
Make b: +91 [protected], +91 [protected]
Sep 15, 2021
Updated by Irshad P Kakkuzhikunnath
Mobile no: +91 [protected], +91 [protected]
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