Berger Paints — Quality and Issues on Commitments made

Address:PRIYA BEDI , M 55, SECTOR 25, JALVAYU VIHAR, NOIDA

Hello Berger Team -

This is in regards to painting work being done at our place . Our current level of frustration is something that cannot be expressed on complaint form but still would try to explain .

The work which was promised to be completed within 10/15 days has been extended to 25 days with no rhyme and reasons (being a customer i acknowledge a delay of 2 days but what was promised is not at all delivered and scared if this can be delivered soon - request you to pls expedite in any ways but pls close this ASAP- house is in a mess and work is being done repetitive hampering all at home .

We have shown the quality of the work done at our place to the supervisor and contractor and situation today is that we have started feeling that our previous work was far better.

There is no guidance provided on color themes best suited which is another frustration. Truly speaking today what we have is not at all what we were looking for . We have seen so much claims and assurances that were made when we were looking for the work to be started, team committed on good quality, fast work and best suited interiors.

We trusted Berger paints and approached with confidence of getting good quality work done but seriously our expectations are not even near to meeting expectations.

Can we expect someone to visit our home and look at the quality of the work and how dull it has started looking now.Can we get some interior designer provide the right color combination as stated before starting the work and also well said on your site as well.

Again want to trust the team and hope our grievances will be heard and answered.

Please take preventive and immediate action
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    Berger Paints Phone
    +91 33 2229 9724
    +91 33 2229 6016
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    Berger Paints Address
    Berger House, 129 Park Street, Kolkata, West Bengal, India - 700017
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