[Resolved]  Berger Paints — Unethical worker, unprofessional, worst products, zero experience, zero knowledge of procedure,

It is disgusting to review about BERGER paints brand, who have taken the contract to do full painting of the house and water proofing of terrace. It was so unfortunate to give them this work. Twice they have changed the labors but still the output is worst. Its been an year and still they could not complete one storey house painting. The authorized person Mr. Gaurav kumar, representative of Berger paints does not show up. He has never supervised the work. And against the contract he just comes to demand money. The contractor has never shown ethical behaviour. They just show up at our house anytime and anyday. He also argues to give him the money being written in th contract client should not give any money to contractor. They just come and spit tobacco all around house and smoke bidi. They are never with their PPE kit. Never they have disinfected any tools or door knobs. These people had written in contract to do texture painting which they don't know how to do. Such unprofessionalism and unlikely behaviour I have never seen nor worked with. If there is no accountability of work they agree to do, then its better if they shut down their company and should not become headache for the clients.
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Sep 19, 2021
Complaint marked as Resolved 
Berger Paints customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
Berger Paints Customer Care's response
Dear Valued Customer,

Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

You can directly write to us at [protected]@bergerindia.com.

We look forward to hearing from you and address your complaint.

Kind Regards,

Consumer Relations Team
Berger Paints India Ltd.
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Dear Valued Customer,

Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

You can directly write to us at [protected]@bergerindia.com.

We look forward to hearing from you and address your complaint.

Kind Regards,

Consumer Relations Team
Berger Paints India Ltd.

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    Berger Paints Phone
    +91 33 2229 9724
    +91 33 2229 6016
    +91 33 2229 6005
    Berger Paints Address
    Berger House, 129 Park Street, Kolkata, West Bengal, India - 700017
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