Best Deal Tv — Kitchen zone active juicer

Address:

110021

The subject item(bearing Order No. 1355809 dated15 Oct 16 placed on "Best DEAL TV") was delivered on 24 Oct 16 at user end without any Installation/Operating Maual. Therfore, we could not assemble"Seed Collecter" with the main equipment. Post receiving the item, trial was carried out, wherein it is found a contineous buring smell is coming out from the equipment, which might causes to catches fire due to heat generation, is an endanger. The Cover box of the equipment is indicated with one year Warrenty, whereas, no Warrenty card have been received along with the delivered equipment.
It is therefore requested that, the delivered equipment may please be replaced immediately to avoid any accidental situations. Instruction Manual and Warrenty card also be provided with the replacement.
Your early action is highly splicited in this regard.
Telecommunication dated 25 Oct 16 with Mr. Sagar of Customer care also may refers in this regard.
Regards.