Betway — Tue company is not refunding my money

Address:It is United Kingdom Based
Website:betway.com

I deposited 500 rupees on 10 January 2022 but the money didn't get credited into my Betway account. It is still empty but the money from my bank account got deducted...The company took my money and didn't refunded it...I request a complete investigation regarding this because this problem is faced many many o[censored]s. Please help me get back my money.
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    It is United Kingdom Based
    India
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