Bharat Booking Holidays — worst tour experience for delhi, agra and jaipur package

Address:	Chennai, Tamil Nadu, 600050
Website:	www.bharatbooking.com

Yuvaraj gopal reviewed bharat booking holidays india pvt ltd — 1 star
Just now ·

Worst toor operator i have come across in my entire life, they take all the orders without thinking of catering to them all and mess up on the actual tour. One ms. Tanuja took our order for a visit to delhi, agra and jaipur.. She was only focussed on taking payments everytime.. The day we actually landed in delhi, we were given a cab where the ac was not working. We asked for a english speaking driver but the dirver assigned could not understand a single word in english. He was also very bad in behavior and was demanding money as soon as we boarded the cab. We made a compliant to tanuja and she routed us to one mr. Jiten from cab department.. Who was pathetic. We demanded our cab to be replaced with good driver but it fell in deaf ears, our whole delhi sightseeing was spoiled. Next day they gave a different cab but it arrived at 10:30 am only, in the meanwhile i was given a different number of one ms. Rihana.. She would seldom pick the call and never cared to return our call. Worst.. Pathetic customer service by this team.. Our whole tour after spending 60k was unpleasant and horrible experience to say the least. We only visited two places in delhi and next day tour was messed up as the driver turned late and on the day we had to cover jaipur, we were still in agra. To top it all, a person called up next day to make our remaining payment without even discussing on all the hardships we encountered. We opted for a full package where we need to only take care of our lunch and dinner, but the driver took money from us for every toll. And at the end, i had to do all the calculation of how much money i have for each toll and send it to the bharat booking team so they can tally and tell me how much i need to pay.. See the irony, my tour was messed up and i had to talk to so many persons inbetween and at the end do calculations and explain these guys on what all tolls i paid. Horrible, pathetic experience overall.. My first and last with you guys.. Shame on you!!!