Bharat Gas — Bharat Gas Connection blocked for more than 1 year

I am Sk Jahangir Badsha. I am a customer of Bharat Gas. I took connection from "SRIKRISHNA DISTRIBUTER" located at Saktigarh, Dist Burdwan. I took last refill my last gas on dated 12-02-13. Then after my connection was locked, After several communication distributer suggest me to lodge a complain with required KYC documents. I submit all the documents to the distributor . Three month has gone but i have not get any solution. As per Distributor they have nothing to do for these. I am waiting for the solution, please help.