Bharat Gas — Change my gas regulator

Address:Dhanbad, Jharkhand, 826001
Website:PRIME GAS AGENCY, C.D.SINGH COLONY, DHAIYA ROAD, DHANBAD,JHARKHAND,

Sir,
My consumer no. is 5125 . My regulator is not working properly and when I inform to distributor PRIME GAS AGENCY DHAIYA ROAD, DHANBAD, JHARKHAND.He is not changing my regulator and troubling me from 15 days telling and that he will change but he is not doing it till today 29.12.16. And give me Rs250 for a new regulator, but he will not give the bill. he told before that he will change the regulator in Rs20.
Is it necessary to give Rs. 250/- to change the regulator
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Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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Gas has leaking from regulater when i on the regulater

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