Bharat Gas — Complaint against Arun Agencies, Sivagangai Dist, TamilNadu

Address:

Tiruvannamalai, Tamil Nadu

My consumer no is 4319 With regard to consumer number, i have already submitted all records like copy of Aadhar Card, Bank Passbook, Gas Book to M/s Arun Agencies (M/s Bharat Gas Distributor), No 471, Main Road, Thiruppuvanam 630 611. I ordered for a cylinder and was delivered on 25th January, 2015. But the same was billed for Rs.408/= When asked about it, i was told that my consumer number has not been attached or linked with my Aadhar Number at the Bank. When enquired with M/s Syndicate Bank, Thiruppuvanam Branch, where i hold my Savings Bank Account, they said its been linked at their end and asked us to verify the same at my Distributor's end. Hence, i went back to M/s Arun Agencies to check the same. At M/s Arun Agencies, i was not told any proper clarification regarding the same and instead, i was abused with some unparlimentary words by their employees. I would like to seek a clarification for not linking my Consumer number with that of the Aadhar Number. Secondly why was that M/s Arun Agencies not dealing with customers properly. I would like to have a clear clarification from M/s Bharat Gas regarding the action taken on M/s Arun Agencies, failing which, i would be forced to go for a complaint with Consumer Forum. Thanks Pashupathy [protected] [protected]@yahoo.com