[Resolved]  Bharat Gas — Complaint of Santoshi Gas Service, Shakurpur, Delhi

Address:

New Delhi, Delhi

We booked gas on 08/10/2014 from above mentioned dealer and got a registration number[protected] of 08/10 against consumer number 5762 thru SMS. We got the reply message that the gas delivery has been cleared till 03/10/2014. After that we have been following up with Santoshi gas since the last 10 days. Today is 24/10/2014. We keep getting told that our gas has been dispatched and shall arrive today evening or tomorrow morning and has been marked "URGENT". Today we were told that it was Goverdhan Puja and hence dispatch will happen tomorrow. We have no gas in the festival season and this has caused us a lot of problems. We shall go to consumer forum and launch a complaint against Santishi, since we feel the gas is being sold to other parties at a high cost. This is not the first time that Santoshi Gas has done this. I have launched a complaint earlier also against them and they were ok for a couple of months. I feel such distributors should be stripped of their membership since they give Bharat Gas a bad name. C.V.N Swamy BW-107-D Shalimar Bagh Delhi-110088 Ph:[protected]