[Resolved]  Bharat Gas — Complaint regarding new gas connection

Address:

Thane, Maharashtra

Myself Padmakar Sadashiv Vengurlekar. I am married this year staying with my parents in Mumbai. Now I want to shift at my new home at Dombivali -west, Thana-Maharashtra District, 421202. For new connection of Bharat Gas I twice visited Shakti Gas Servise at Ambika nagar, Dombivali-west. The provided me information like I need to take hotplate & two cylinders compulsary with regulator as this package is not from our agency but it is from direct Bharat Gas. I explained them that I have a Hotplate which was gifted to me in my wedding. So i can not afford for new hotplate. Also we are only two people me and my wife so we dont need two gas cylinders, one cylinder is enough for us. But the Agency people denied my request and told me that total package cost is around Rs. 8000/- and I need to take hotplate and two cylinders compulsary. So I called up the customer care to inform the same. The customer care executives told me to fill up online KYC form. So I am trying to fill up the online application for new gas connection. But I am unable to apply because this Bharat Gas people intentionaly locked that (Distributor) dropdown. so no one can submeet the application form. Even we can not give can not raise complain or query in feedback option as Type option is blocked there. This is my worst experience ever. Now I want to know How can i go ahead in such situation.
Please Help me,
Padmakar Vengurlekar,
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