Bharat Gas — delivery boy asking for money and misbehaved with family members

Address:

721455

My name is Uma Rani Pal and Consumer no is 68011088, and mobile no- [protected] . Gas Agency Name is DIGHA BHARATGAS SERVICES and code no- 173676.
I have booked online gas from the agency and paid money online, At the time of delivery the delivery boy asking delivery charges for delivery. We have already paid booking amount through online then why his asking for delivery receipts and delivery charges?? please check and take a immediate action against the Agency and delivey boy. Attached booking receipts and payment
receipts.
Refill details:-
Refill ID- [protected]
Order No- 100760
Book Date[protected]
payment date[protected]
Bill Desk Transaction no- PHMP[protected]
Bank Reference no- 096592
BPCL Ref No- 6225190

i will be highly obliged to you.