Bharat Gas — distributor asking charges for transfer of gas connection

Address:

New Delhi, Delhi, 110041

Dear Sir, I have requested to transfer the Bharat Gas connection from my husband to my name in Delhi. For this, I have submitted relevant documents i.e the form to transfer and KYC, etc. to the concerned gas agency. They are now asking for Rs 1000/- as fee to transfer gas connection to my name whereas as per my knowledge and as checked on your website, there is no fee for transfer. Please look into the matter, as this is unnecessarily causing a delay in this process. I will be grateful to you.